This Privacy Policy is meant to help You the user (“You,” or “Your”) understand what data We collect, why We collect it, and what We do with it. Please take the time to read it carefully.
This website (the “Site”) is owned and operated by South Bay Kitchen Solutions, Inc., a California corporation with its principal office at 703 Pier Ave., Ste. B #373, Hermosa Beach, CA 90254 (“SBKS,” “Our,” “Us,” or “We”). SBKS is responsible for the processing of Your collected personal information and data. By interacting with SBKS through the use of Our Site, mobile applications, products, and “Services,” as defined in Our Terms and Conditions (“T&C”), You consent to the use of information that is collected or submitted as described in this Privacy Policy and Our T&C, which are incorporated into this Privacy Policy by reference. We may change or add to this Privacy Policy and the T&C, so We encourage You to review them periodically. All capitalized terms used in this Privacy Policy but not defined within it have the meanings assigned to them in the T&C.
A. Information We Collect
We collect information to provide better Services to Our users, clients, and consumers and so We can make decisions about ways to make Our consumer community better. When You interact with SBKS through Our Services, Site, and apps, We may collect personally identifiable information (“Personal Data”) and other information from You, as further described below. We may use this information for registration and administration of Your account, processing Your orders, for communications with You, Your participation in research and surveys, customer support and technical assistance, anything You upload or post to or through the Services or Site, and for employment applications You submit. The type of information We collect will depend on the manner in which You use Our Site and Services.
Analytics: We may use third-party web analytics services that use cookies to help Us analyze how users use Our Site and to enhance Your experience when You use the Services. When You visit Our site, the pages You look at, and a short text file called a cookie (detailed more thoroughly below), are downloaded to Your computer. We do not sell, give, or trade the statistics stored by cookies to any third-parties for data-mining or marketing purposes. To learn more about Google Analytics’ use of this data, please visit:
https://marketingplatform.google.com/about/analytics/.
To opt out of Google Analytics for display advertising or customize Google display network ads, visit the Google Ads Settings page.
Online Advertising and Marketing Partners: We may utilize and integrate third-party advertising services and technologies. (e.g., ad networks and ad servers such as Facebook, Google Ad Words, and others) that use cookies and other technologies to deliver relevant content and advertising for Us, as well as on other websites You visit and other applications You use. The ads may be based on various factors such as the content of the page You are visiting, information You enter such as Your searches, demographic data, and other information We collect from You. These ads may be based on Your current activity or Your activity over time and across other websites and online services. Please see the following for more information about tailoring browser advertising and how You can generally control cookies related to it:
Network Advertising Initiative’s Consumer Opt-Out link
Digital Advertising Alliance’s Consumer Opt-Out link
We neither have access to, nor does this Privacy Policy relate to, the use of cookies or other tracking technologies that may be placed on the device You use to access the Site or Services by non-affiliated third-party advertising network services. We are not responsible for any choices You make using these mechanisms or the continued availability or accuracy of these mechanisms. Please note that if You exercise the opt out choices above, You will still see advertising when You use the Services, but it will not be tailored to You based on Your online behavior over time. For a current list of the third-party company services We utilize that may or may not collect Your browsing activities, please contact Our Data Protection Officer, as detailed below.
B. Do Not Track Disclosure
“Do Not Track” (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing You with meaningful choices about the information collected on Our website for third-party purposes. We therefore provide a variety of opt-out mechanisms listed above. However, We do not currently recognize or respond to browser-initiated DNT signals. Please visit the Future of Privacy Forum’s website for more information on Do Not Track.
C. How We Use Information We Collect
We use the information We collect to provide, maintain, protect, and improve Our Services, to develop new Services, and to protect SBKS and Our users. We also use this information to offer You tailored content, like giving You more relevant search results and ads. We use information collected from cookies and other technologies to improve Your user experience and the overall quality of Our Services. We use user contact information (name, email, address) for educational and promotional purposes, such as sharing offers and new techniques and other educational information with You. If You provide Personal Data to obtain access to the Site or Our Services, We will use Your Personal Data to provide You with access to such Services and to monitor Your use of such Services. SBKS and its affiliates may use this information to contact You in the future to tell You about Services We believe will be of interest to You. Each marketing communication We send will contain instructions permitting the recipient to “opt-out” of receiving future marketing communications. In addition, if at any time You wish not to receive any future marketing communications or You wish to have Your name deleted from Our mailing lists, please contact Us as indicated below.
We may also use contact information to suggest connections and to enable You to invite others to use Our Services and connect with You. It is Your choice whether to invite someone to Our Services. For clarity, if an invitee accepts the invitation, then the invitee shall be subject to the terms of this Privacy Policy and Our T&C. If We intend to use any Personal Data in any manner that is not consistent with this Privacy Policy, You will be informed of such anticipated use prior to or at the time at which the Personal Data is collected. We retain Your Personal Data for as long as necessary to fulfil the purposes described in this Privacy Policy, unless otherwise required by law. For example, We keep Your account profile information for as long as You keep Your Site account, but We may keep other information longer to comply with legal obligations.
D. Our Disclosure of Your Personal Data and Other Information
We do not sell Your information. We consider this information to be a vital part of Our relationship with You. There are, however, certain circumstances in which We may share Your Personal Data with certain third-parties without further notice to You, as discussed above and set forth below:
E. Our Use of Cookies and Similar Online Tools.
We may use cookies, server logs, tags, tracking pixels, and other similar tracking technologies to receive and store certain types of information whenever You interact with Us or third-parties that use Our Services, as described in this Privacy Policy. Examples of information generally provided by these search technologies include but are not limited to: pages You visit, ads You click on, type of browser, device, or hardware You use, purchase information, IP location, and search terms.
All tracking technologies detailed within this Privacy Policy may be deployed by Us or Our third-party service providers on Our behalf. By using Our Site or Services, You agree to Our use of the above tracking technologies. You may refuse to supply Personal Data or opt out of data tracking by contacting Us at the information below, with the understanding it may prevent You from using the Site, the Services, or engaging in certain Site- or SBKS-related activities, in whole or in part. Your browser can also help You manage these tracking technologies. You can choose to have Your computer warn You each time a cookie is being sent, or You can choose to turn off or block all cookies. These options are generally available through the settings menu on each browser and device You use. Each browser is a little different, so look at Your browser “Help” menu to learn the correct way to modify the use of these technologies (e.g., Internet Explorer; Chrome; Firefox; Safari). Please note, if You turn them off, You may not have access to many features of Our Site and Services.
F. Your Choices.
a. Your Choices, Generally. You may instruct Us not to use Your contact information to contact You by email, mail, or phone regarding products, services, promotions and special events that might appeal to Your interests by contacting Us using the information below. In commercial email messages, You can also opt out by following the instructions located at the bottom of each email. Please note, regardless of Your request, We may still use and share certain information as permitted by this Privacy Policy or as required by applicable law. For example, You may not opt out of certain operational emails, such as those reflecting Our relationship or transactions with You.
b. Privacy Information for California Residents. If You are a California resident, California law requires Us to provide You with some additional information regarding how We collect, use, and share Your “personal information” (as defined in the California Consumer Privacy Act (“CCPA”)).
c. Privacy Information for Nevada Residents. Under Nevada law, certain Nevada consumers may opt out of the sale of “personally identifiable information” for monetary consideration (as such terms are defined under Nevada law) to a person for that person to license or sell such information to additional persons. We do not engage in such activity. If You are a Nevada resident who has purchased Services from us, however, You may submit a request to opt out of any potential future sales under Nevada law by emailing Us at [email protected]. Please include Your full name, email address, and residential address associated with Your use of Our Services, along with the rights You would like to exercise, so that We can process Your request in an efficient manner. Please note We will take reasonable steps to verify Your identity and the authenticity of the request. Once verified, We will maintain Your request in the event Our practices change.
G. Exclusions
This Privacy Policy only applies to Personal Data SBKS collects through its Services, Site, and apps. This Privacy Policy does not apply to any unsolicited information You provide. All unsolicited information is deemed to be non-confidential, and SBKS is free to reproduce, use, disclose, and distribute such information to others without royalty, limitation, or attribution.
H. Children Under the Ages of 16 or 13
SBKS does not knowingly collect Personal Data from children under the age of 16 without permission, and does not knowingly collect any Personal Data from minors under 13. If You are under the age of 16, please do not submit any Personal Data through the Site, Our apps, or the Services without first providing Us permission. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce Our Privacy Policy by instructing their children never to provide Personal Data on the Site without their permission. If You are a minor under the age of 16, or a parent or legal guardian and have reason to believe a child under the age of 16 has provided Us Personal Data without consent, or a child under 13 has provided any Personal Data to SBKS through the Site or the Services, please contact Us at the information below and We will endeavor to delete that information from Our databases.
I. Links to Other Websites
This Privacy Policy applies only to Our Site and Services. Our Site and Services may contain links to other websites not operated or controlled by SBKS (the “Other Sites”). The policies and procedures described here do not apply to the Other Sites. The links from the Site and Services do not imply that SBKS endorses or has reviewed the Other Sites. You should contact and review those sites directly for information on their privacy policies.
J. Protection and Security of Personal Data
SBKS takes reasonable steps to protect the Personal Data provided via Our Site and Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. No Internet or email transmission, however, is ever fully secure or error free. In particular, email sent to or from Our Site or Services may not be secure. We have no liability for disclosure of Your information due to errors or unauthorized acts of third-parties during or after transmission. If You create an account on Our Site, You are responsible for maintaining the confidentiality of Your account password and for any activity that occurs under Your account. Please notify Us of any unauthorized use of Your password or account.
Based on the foregoing, You should take special care in selecting Your password and in deciding what information You send to Us via email or the Internet. Please keep this in mind when disclosing any Personal Data to SBKS. If We believe that the security of Your Personal Data in Our care may have been compromised, We will attempt to promptly notify You within 72 hours. If We have Your email address, We may notify You by email using the most recent email address You have provided us. Please keep Your email address and other contact information in Your account up-to-date. You consent to Our use of email as a means of such notification. If You prefer for Us to use the U.S. Postal Service to notify You in this situation, please email Us at [email protected] (please include Your name, mailing address, and email address). You can make this election at any time, and it will apply to notifications We make after a reasonable time thereafter for Us to process Your request.
K. Other Terms and Conditions
Your access to and use of the Site and the Services is subject to the T&C located at: www.sbkspro.com/terms/.
L. Changes to Our Privacy Policy
Our Site, Services, and business may change from time-to-time. It may therefore be necessary for SBKS to make changes to this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time and from time-to-time without prior notice. Please review this policy periodically and especially before You provide any Personal Data. This Privacy Policy was last updated on the date indicated below. Your continued use of Our Site and Services after any changes or revisions to this Privacy Policy indicates Your agreement with the terms of such revised Privacy Policy.
M. When this Privacy Policy Applies
Our Privacy Policy applies to Our Site, Our Services and Services affiliates, including services offered on other sites (such as Our advertising services), but excludes services that have separate privacy policies that do not incorporate this Privacy Policy. Our Privacy Policy does not apply to services offered by other companies, third-parties, or individuals, including products or sites that may be displayed to You in search results, sites that may include SBKS Services, or other sites linked from Our Services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise Our services, and who may use cookies, pixel tags, and other technologies as detailed above to serve and offer relevant ads.
N. Spam Policy
As You sign up for Services with us, You may be asked for Your email address, or initially contacted at Your email address provided through a public domain. This information is used to keep You informed of any changes in Your status with Our company or to occasionally pass on important information about Our Services or offerings. If You are using or have signed up to become a part of Our mailing list through utilization of an opt-in feature, Your information is used to keep in contact with You related to company or industry news, special offerings, upcoming events, or announcements from Our company. We maintain a strict ‘no-spam’ policy. Your email address, personal information, or mailing address will not be sold or rented to a third-party. If, at any time, You wish to be removed from Our distribution, customer, participation, or opt-in list, simply contact Us at [email protected]. Removals are usually completed within 72 hours. We strive to protect information transmitted, collected, stored, or received on behalf of SBKS.
O. Information Accessibility; Contacting SBKS
We welcome questions, comments, and concerns about Our Privacy Policy and privacy practices. To keep Your Personal Data accurate, current, and complete, please contact Us as specified below. We will take reasonable steps to update, correct, modify, or delete Personal Data in Our possession that You have previously submitted via Our Site or Services, or to resolve any additional privacy issue You identify. We aim to maintain Our Services in a manner that protects information from accidental or malicious destruction. Because of this, after You delete information from Our Site or Services, We may not immediately delete residual copies from Our active servers and may not remove information from Our backup systems.
P. Contact Us
To communicate with Our Data Protection Officer, please email [email protected] with the subject line, “attn: DATA PROTECTION OFFICER.”
Please also feel free to contact Us if You have any questions about SBKS’ Privacy Policy or the information practices of Our Site and Services. You may contact Us at the following information:
Attn: Privacy Department
South Bay Kitchen Solutions, Inc.
703 Pier Ave., Ste. B #373
Hermosa Beach, CA 90254
(800) 972-5776